biotime training
We’re here to help
Our support team knows biotime inside out. Call us directly, or send a message below and we’ll get back to you as soon as we can.
Phone support is open Monday to Friday, 8:30am – 5:00pm (AEST/NZST), excluding national public holidays.
Prefer email?
Send us a message
Fill out the form below with a few details about your issue and our support team will get back to you as soon as we can — usually within one business day.
The more detail you can give us — what you were doing, what you expected, and any error messages — the faster we can help.
Remote support
Let us take a look with you
If someone on our support team has asked to connect to your screen, download TeamViewer QuickSupport and read them the ID it shows. It runs without installing anything, and the connection closes when the session ends.
Only download this when a biotime support team member has asked you to.